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Do you offer refunds if I am not satisfied?
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Refund policy: Design Outpost's concept is based on competition between designers. Since every competition must have a winner, we do not refund the money deposited unless 3 or less (2 or less in the Miscellaneous forum) designers choose to participate.
Please note: At the time of your deposit, 10% of the amount deposited is added to the amount you are offering. If you are entitled to a refund, the 10% fee is non-refundable.
Please contact us if the results are less than you expected, and we will do our best to help you get the desired outcome. If the designers are struggling to come up with what you're after, the best option is to link them to a few designs that you like. If that fails, please contact us and we will do our best to help. |